Do I need UX testing? Yes, More than what you think. We will comeback to this question again.
When should I get UX testing started ? Much before you think you do.
How should I test UX ? First research enough to ensure you understand your context – your target user, purpose of the software, the business in which your organization is, how different are the competing products……many many approaches and methods of UI/UX testing that can be applied at different stages of product development.
Wait – so many questions and thoughts about UX – But, let me ask – what is UX? Why does it even exist?
Well, the purpose of User Experience is to provide the smoothest navigation to a user from point A to point B. And there is absolutely no standard rules to design a good UX. Like its said above, you need to research. The research will help you build context for your business/app/technology/target user/purpose – and help you understand , how to build FOR a good UX. There are multiple ways to research – you need to learn those too.
Well, coming back to the first question – Do I need UX testing? Very much. Its recommended to be added to your testing strategy.
So, once the team hands me the design document and the product then I can match the UI and do the visual testing and I should be good (Expected vs Actual). What say?
Well, even by the standards of a zombie tester – going by mindless robotic executions, I would say – no , its not good. Testing User Interface is a subset or a part of testing User Experience but UX is a whole world besides UI. You (as a tester) need to ensure you are part of the design from the day they start talking about conceiving a design. And then test each paper design, wireframe with users – at every step and …..then …..*******Folks, if you really want to continue the discussion – come to my workshop at STP Spring 2016 – Why you need to build UI/UX testing into your test planning immediately!
Alright, alright – we get the point. We will be at the workshop. But one last question – why immediately?
Well, you can do it after your organization goes down and you or your friends possibly dont work there anymore. Or after your organization finds someone to replace you – someone, who cares more about ensuring their customers don’t migrate to competitions. But if you try to learn and implement UX Testing now, you will help your own reputation and your organization’s business for sure. Your job too (maybe)!
Take your call. Hoping to see you there!! Tons of challenges / quizzes / exercises await you that will give you a glimpse of how real world apps / sites evolved to where they are today and how you can contribute towards a humongous success of the sites / apps you test and ensure that these apps you test also become a professional reference for your abilities.